Customer Testimonials

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Google Jan 15, 2019
 
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Google Jan 12, 2019
 
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Cars Jan 9, 2019
 

Every time I use the service department at Toyota Elizabeth City for my Tacoma I am impressed. The staff is friendly, knowledgeable, and efficient. The entire dealership is clean and comfortable. I don't even mind the hour it takes me to get there because I know I will have a pleasant experience and I won't be there long.

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Google Jan 9, 2019
 
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Google Jan 7, 2019
 

Group service

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Google Jan 4, 2019
 

I came in today for a State Inspection. I was in and out in about 45 minutes. Excellent turn around.

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Google Jan 2, 2019
 

I inquired online about a 4Runner and was contacted by internet rep Alex who reached out to me promptly. After discussing the vehicle I had seen online, Alex took the time to verify it was on the lot and found it wasn't. He then advised me of this BEFORE I came down and asked if I would still give them an opportunity to look at others. While I was very specific on what I wanted, I decided to make the nearly hour drive down from Chesapeake. I ended up working with Lee. Very laid back, non pushy, never insulted me with nonsense. After confirming that we would have to locate the unit I wanted, I was pleased that they were working hard by being realistic and FAIR numbers. A lot more than many dealers will do, especially closer to home where I am surrounded by no less than 5 Toyota dealers within 30 miles. They stepped up, and earned my business. I think Zach was the sales manager and I know I put him through the gauntlet because I don't mind negotiating. I am now anxiously awaiting the delivery of my new vehicle!

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Google Dec 24, 2018
 

Fair and fast friendly great experience

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Google Dec 19, 2018
 

I come here from Chesapeake, VA. Because of the customer service is head and shoulders above the rest of it competitors. Friendly employees and the dealership is pristine.

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Google Dec 15, 2018
 

They helped me get into a new car when no other dealership would.

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